After-sales service
Centering on user travel scenarios, SERES insists on the user-centric and the mission of creating and enjoying smart mobile life as the starting point, which provide users with pleasant travel solutions through "intelligent, precise, personalized and exclusive" services.
more info
Interests and rights of users
Warranty service:
Users enjoy super warranty service and long-term warranty for the whole vehicle and core components of the technology of battery, motor and electric control system (for details, please refer to the warranty agreement for each model and market).
Genuine accessories:
SERES genuine accessories have been rigorously tested to ensure the compatibility with the original car for keeping its best condition and protecting you every trip
Technical training:
Solve vehicle maintenance problems in an omnibearing way with intelligent mobile training, so that you worry free.
Remote technical service:
remote analysis and guidance of vehicle failures, reducing maintenance time and improving maintenance technology.
Special tools/equipment:
special maintenance equipment and tools to achieve fast and accurate maintenance, so that your car will be perfect after repair。
Customer hotline:
Our professional customer service team provides you with attentive service 7*24 hours wholeheartedly,
service hotline:
Tel:+86 400-660-9977

Original Accessories, Experiential Quality:
Provide more high-quality configurations and enrich your car life